Shipping & Delivery Policy

Last updated: September 10, 2026

Thank you for purchasing from our store. This Shipping & Delivery Policy explains how our digital products are delivered to customers.

1. Digital Products Only

Our store provides digital ebooks, guides, online courses, and related digital content.

Because all of our products are delivered electronically, no physical products are shipped and there are no traditional shipping requirements.

2. How Digital Products Are Delivered

After your payment has been successfully completed, you will receive access to your purchased digital product through:

• An instant access or download link displayed after successful payment; and

• An email containing the relevant access or download information sent to the email address provided during checkout.

For online courses, the delivery may include instructions or a link to access the course platform.

3. Delivery Time

Digital products are generally delivered immediately after successful payment.

Please allow a few minutes for the payment to be processed and the access or download information to become available.

If you have not received your product or access details within 30 minutes of completing a successful payment, please contact our support team.

4. Delivery Charges

There are no shipping, customs, handling, or physical delivery charges for our digital products.

Customers are responsible only for the applicable price displayed at checkout and any charges imposed independently by their payment provider or financial institution.

5. Incorrect Email Address

Customers are responsible for providing an accurate and accessible email address during checkout.

If you entered an incorrect email address and therefore did not receive your delivery email, please contact our support team with your order details. We will make reasonable efforts to assist you in accessing your purchased product.

6. Download and Access Issues

If you experience problems accessing, downloading, or using a purchased digital product or online course, please contact us.

To help us resolve the issue efficiently, please provide:

• Your order details or order number

• The email address used for the purchase

• A description of the problem

• A screenshot or other relevant information, where applicable

Our support team will investigate the issue and provide troubleshooting or access assistance where reasonably possible.

7. Technical Issues

Delivery may occasionally be affected by factors outside our reasonable control, including internet connectivity, device problems, browser issues, email-provider delays, third-party platforms, or other technical circumstances.

We will make reasonable efforts to resolve issues affecting access to products purchased from us.

If a genuine technical or access issue cannot be resolved, any applicable refund will be handled in accordance with our Return & Refund Policy.

8. Contact Us

For questions or assistance regarding the delivery or access of your digital products, please contact:

Email: zentorlabs.in@gmail.com

Please include your order details when contacting us so that we can assist you as quickly as possible.

9. Policy Updates

We reserve the right to update or modify this Shipping & Delivery Policy at any time. Any changes will be posted on this page with an updated revision date.